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Shipping & Returns

Shipping

We offer free standard shipping on all continental US orders! Orders ship within three business days and take up to eight business days to reach their destination.  If you simply cannot wait for your purchase, we have USPS priority shipping rates available at checkout. 

For shipping to Hawaii and Alaska, different USPS shipping rates are available at checkout. Orders over $100 ship for free!

International Orders

For orders shipping to Canada and Europe, we offer First Class International and Priority Mail International shipping services. The shipping cost is calculated at time of checkout. For shipping to all other countries, please contact us, and we will happy to give you a quote. 

Returns & Exchanges

Returns are simple and hassle free. Provided that items have not been washed, worn, or purchased on sale, you may return or exchange them within 30 days of receipt.
For returns in the United States, please follow the instructions under the Returns and Exchanges page to submit an online return request.
For returns outside the United States, you are responsible for any return shipping costs. Please ship to: 
Florence Adams
529 W Bertrand Avenue
St. Marys, Kansas 66536 
As soon as we receive it, we will process your refund. We are not responsible for any lost returned packages and we highly recommend keeping your tracking number and purchasing insurance.
For returns received after 30 days, refunds will be processed as store credit. 
For exchanges, email us at support@florenceadams.com or call us at 888-977-3110 to see if we have the size or item that you are looking for. Follow the steps for a return, and as soon as we receive it we will ship the exchange. 
ALL SALES ARE FINAL ON CLEARANCE AND SALE ITEMS.
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GIFT CARDS:
Gift Cards purchased online may only be redeemed online. Gift Cards purchased in-store may only be redeemed in-store.
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